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FAQ's - Fab Wives

FAQ’s

Product Inquiries:

You have a product I love that’s out of stock, but I REALLY want that product. Is there anything I can do?
We got you! Shoot us an email directly to sales@fabwives.com. We’ll do our best to get your fabulous apparel in your hands ASAP!

Are the shirts true to size?
Yes, we use a high-quality form-fitting shirt that is true to size.

Delivery Inquiries:

I can’t wait to proclaim my commitment to love & marriage! Where is my order?
Priority orders- Are processed & shipped within 5-7 business days of the order being placed
First Class orders- Are processed & shipped within 7-10 business days of the order being placed

I ordered a product from a collection during a presale. When will my product be delivered?
All presale items reflect as back order in the Fab Shop. The expected delivery date should be on your order confirmation, however, if you don’t see it, please just shoot us an email with your order # and/or email address and we’ll get that estimated delivery date right over to you.

Payment Inquiries:

Is my purchase secure?
All payments are processed through a secure and reliable payment processor, Stripe.
What forms of payment do you accept?
PayPal and all major credit & debit cards are acceptable forms of payments

Returns & changes to your order:

What is your refund policy?
We hope you love your Fab apparel, however, if, for some reason, you want to return your goods our return and exchange policy is 15 days from the date of receipt. Items must be unworn and in their original packaging.

I want to make a change to my order. Is it too late?
If your order has not been processed yet, you can cancel and receive a full refund, including shipping fees charged back to your account.
Unfortunately, changes cannot be made to orders already processed. Any changes after processing and shipment will be handled as a return or exchange.

Fab Shop Account:

Do I need to create an account to purchase products?
You don’t have to register to place an order. But it’s totally free, and there are a few fabulous advantages when you create an account:
– Place an order with just a few clicks (no filling out your details every time)
– Check your order status and history anytime you want

Please direct any additional questions to sales@fabwives.com.  A Fab Wife will contact you within 24 hours.


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